1. Information we collect
We may collect information you provide directly, including your name, business contact details, company information, project requirements, messages, and files submitted through our website or during a client engagement.
We may also receive basic technical information such as browser type, device information, referring pages, and website usage data.
2. How we use information
- Respond to enquiries and prepare proposals.
- Deliver, support, secure, and improve our services.
- Manage client relationships, contracts, invoices, and project communications.
- Operate and understand the performance of our website.
- Meet legal, accounting, security, and compliance obligations.
3. Cookies and analytics
Our website may use essential cookies and limited analytics technologies to operate correctly and understand aggregate usage. Browser controls can be used to restrict cookies, although some functionality may be affected.
4. Sharing information
We do not sell personal information. Information may be shared with service providers that support hosting, communications, analytics, payments, security, or project delivery, subject to appropriate contractual and confidentiality requirements.
Information may also be disclosed when required by law, to protect legal rights, or in connection with a business reorganization.
5. Retention and security
We retain information for as long as reasonably needed for the purpose it was collected, including project delivery, legal compliance, dispute resolution, and legitimate business records.
We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
6. Your choices
Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information. You may also object to some processing or withdraw consent where consent is the basis for processing.
Requests can be sent to [email protected]. We may need to verify your identity before completing a request.
7. International processing
EigenSol and its service providers may process information in countries other than the country where it was collected. Where required, appropriate safeguards are used for international transfers.
8. Children's privacy
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children through this website.
9. Policy changes
We may update this policy as our website, services, or legal obligations change. The revised date will be shown at the top of this page.
10. Contact
For privacy questions or requests, contact EigenSol at [email protected] or write to 3570 N2 Block, Khayaban-e-Amin, Lahore, Pakistan.